Exploring The Link Between Counterproductive Work Behavior and Job Performance : Narrative Review
DOI:
https://doi.org/10.53787/iconev.v5i1.48Keywords:
Counterproductive Work Behavior, Job Performance, Organizational Culture, Systematic Review, Workplace BehaviorAbstract
Counterproductive Work Behavior (CWB) has been widely recognized as a major challenge affecting job performance in organizations. This study provides a narrative review of existing literature to analyze the impact of CWB on different dimensions of job performance, including task performance, contextual performance, and adaptive performance. By synthesizing findings from various studies, this review identifies key factors influencing the relationship between CWB and job performance, such as organizational culture, leadership styles, and workplace justice. Additionally, the study highlights gaps in the literature and suggests future research directions to better understand and mitigate the negative effects of CWB.
References
Abbasi, M., Monazzam, M. R., Arabalibeik, H., & Shamsipour, M. (2022). Identifying and weighting of dimensions and indicators of individual job performance using fuzzy Delphi and fuzzy analytic hierarchy process techniques. International Journal of Workplace Health Management, 15(1), 99–112. https://doi.org/10.1108/IJWHM-04-2020-0065
Abbasi, M., Monazzam, M. R., Karanika-Murray, M., Shamsipour, M., & Arabalibeik, H. (2022). Development and validation of an individual job performance questionnaire (IJPQ). Work, 73(1), 309–320. https://doi.org/10.3233/WOR-211004
Appel-Meulenbroek, R., Steps, S., Wenmaekers, R., & Arentze, T. (2020). Coping strategies and perceived productivity in open-plan offices with noise problems. Journal of Managerial Psychology, 36(4), 400–414. https://doi.org/10.1108/JMP-09-2019-0526
Baranik, L. E., Zhu, Y., Wang, M., & Zhuang, W. (2022). When does witnessing patient mistreatment hurt nurses’ performance? Gauging the moderation roles of self-concern and other-orientation. Journal of Managerial Psychology, 37(2), 170–185. https://doi.org/10.1108/JMP-05-2020-0279
Eissa, G., Lester, S. W., & Gupta, R. (2020). Interpersonal deviance and abusive supervision: The mediating role of supervisor negative emotions and the moderating role of subordinate organizational citizenship behavior. Journal of Business Ethics, 166(3), 577–594. https://doi.org/10.1007/s10551-019-04130-x
Harzer, C., Bezuglova, N., & Weber, M. (2021). Incremental validity of character strengths as predictors of job performance beyond general mental ability and the Big Five. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.518369
Nemteanu, M. S., & Dabija, D. C. (2021). The influence of internal marketing and job satisfaction on task performance and counterproductive work behavior in an emerging marketing during the covid-19 pandemic. International Journal of Environmental Research and Public Health, 18(7). https://doi.org/10.3390/ijerph18073670
Russell, T., Allen, M., Ford, L., Carretta, T., & Kirkendall, C. (2023). Development of a performance taxonomy for entry-level military occupations. Military Psychology, 35(4), 283–294. https://doi.org/10.1080/08995605.2022.2050163
Sahabuddin, M., Tan, Q., Ayub, A., Fatima, T., Ishaq, M., & Khan, A. J. (2023). Workplace ostracism and employee silence: An identity-based perspective. Kybernetes, 52(1), 97–120. https://doi.org/10.1108/K-04-2021-0306
Sucapuca, C., Morales-García, W. C., & Saintila, J. (2022). Work-related factors associated with burnout among Peruvian nurses. Journal of Primary Care and Community Health, 13. https://doi.org/10.1177/21501319221127085
Thompson, A., & Bruk-Lee, V. (2021). Employee happiness: Why we should care. Applied Research in Quality of Life, 16(4), 1419–1437. https://doi.org/10.1007/s11482-019-09807-z
Yousaf, S., Imran Rasheed, M., Kaur, P., Islam, N., & Dhir, A. (2022). The dark side of phubbing in the workplace: Investigating the role of intrinsic motivation and the use of enterprise social media (ESM) in a cross-cultural setting. Journal of Business Research, 143, 81–93. https://doi.org/10.1016/j.jbusres.2022.01.043
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Indonesian Economic Review
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
journal is licensed under a Creative Commons Attribution-Non-commercial-No Derivatives 4.0 International License. This license allows authors to copy and redistribute the material in any or medium format. The journal allows the author(s) to hold the copyright without restrictions and will retain publishing rights without restrictions.
